June 15, 2012 Oranta’s assisting company "Garant-Assistance" presented a new program of road assistance - Volvo Assistance. This program includes roadside assistance – prompt technical and information support provided to the owners of Volvo cars, acquired in the official dealer’s network of Ukraine for the period of guarantee.
In the framework of a regular project to improve the quality of customer service Oranta’s department personnel conducted a training "Perfect assistance" aimed at development of customer relations skills when handling the contracts of voluntary health insurance.
July 11 Oranta took part in a radio program "Problems of agricultural insurance in Ukraine" on air radio "Kolos" (part of the National Radio Company of Ukraine). The company was represented in the above discussion by the Deputy Chairman of the Board, Mr. Vyacheslav Grabina. Program participants - representatives of government and insurance industry discussed current issues on the most pressing agricultural risks and the measures to be taken at the state level, so that insurance companies feel interested to engage in agricultural insurance and the prospects for this type of insurance in Ukraine.
According to statistics of the assisting company "Garant-Assistance" and the internal data of Oranta’s department of claims settlement, the most frequently stolen car brands of the company's customers are VAZ and Chevrolet Aveo, as well as Japanese Honda ( the Civic and the HR-V).
On July 5 Oranta’s specialists were invited to participate in the program "Open Studio" on the National Channel of the Ukrainian radio entitled to the topic "Compulsory motor insurance - the realities of Ukrainian and international experience." Alexander Nagorny, a member of the legal committee and Oranta’s representative in the Motor (Transport) Insurance Bureau of Ukraine (MTIBU) shared his expert opinion with the audience. The participants discussed the current issues about the advantages and disadvantages of compulsory insurance, benefits of the policyholders, legislative challenges that this type of insurance is facing, unfair competition in the market and whom the insurers can trust.